You have Japanese team members or you need to do a lot of business with partners in Japan? You don’t really know why communication is sometimes difficult? Why do they not understand your way of working? And why are you sometimes at a loss?
This training module will help participants to better understand their Japanese colleagues – their way of thinking, their understanding of responsibility, their sense of politeness and indirect communication and how expectations on both sides can be managed. An analysis of the cultural differences paired with a review of existing prejudices and a brief tour through Japanese history will help participants to avoid the pitfall of assumptions and the judging of their partners’ behaviour.
Participants will be able to better establish relationships with their Japanese partners by using their knowledge to prevent disappointment and misunderstanding. They will be able to identify and avoid assumptions, communicate clearly and will be confident to handle intercultural challenges with diplomacy, generosity and humour.